Symmetric Laminated HDF for Architect collections give you warranty 10 years in commercial use and 15 years in residential use BY following Terms and Conditions below:
*WARRANTY TERMS:
If a claim under Symmetric Laminated HDF Warranty is accepted, we will repair or replace at its option, the affected flooring material. This warranty covers repair and replacement of affected materials only. We will replace the panel(s) in the original décor if available and of equal or greater value if the original is not available. Replaced panels are warranted for remainder of the original warranty period. The above remedy is the customer’s sole and exclusive remedy for claims under warranty.
Symmetric Laminated HDF does not authorize any person to create for it any other obligation or liability in connection with this product. This warranty is not transferable. It extends to the original end-customer. Any warranty claim must be made in writing within 30 days after it has been detected. To make a claim, contact your retailer. Proof of purchase is required when requesting warranty service. You must present or send to Symmetric Laminated HDF your sales receipt or other documents that establish proof and date of purchase.
Symmetric Laminated HDF SHALL NOT BE LIABLE TO THE PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF THE BREACH OF THE WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY). THIS WARRANTY CONSTITUTES THE ENTIRE AGREEMENT SHALL BE VALID UNLESS IN WRITING AND SIGNED BY AN AUTHORIZED REPRESENTATIVE OR Symmetric Laminated HDF.
*WARRANTY CONDITIONS:
Symmetric Laminated HDF provides for the Architect collections Laminated Flooring that covers the following criteria:
-Abrasion Resistant – in conformance with EN 13329 : 2006 requirements, according to test method EN 438-2, 6
-Stain Resistance – in conformance with EN 13329 : 2006 requirements, according to test method EN 438-2, 15 -Light fastness – in conformance EN 13329 : 2006 requirements, according to test method EN 20105 B02 and EN 20105 A02
The warranty periods shall commence immediately after date of purchase and subject to the Prerequisites stated hereafter.
Symmetric Laminated HDF Flooring (for Architect Collections) Residential Use and Commercial Use Warranties are limited warranties made subject to the following conditions:
The laminated flooring must be installed and maintained in accordance with the instructions that accompanied the product. Improper sub-floor / surface preparation, installation or application will void this warranty.
The laminated flooring must be installed and maintained in accordance with the instructions that accompanied the product. Improper sub-floor / surface preparation, installation or application will void this warranty.
-The laminated floor may only be used according to the recommended level of use (heavy domestic use or moderate commercial use).
-The warranty does not cover damage caused by moisture.-A walk-off mat has to be used in all entrance areas.
-This warranty does not cover wear or damage due to improper installation, cleaning, care or maintenance in a manner contrary to the instructions as provided by the manufacturer, physical abuse to or misuse of the product, accidents causing scratching, impact or cutting, freight damage, modification, alteration of either chemical or physical characteristics.
*Liability can be claimed when;
-The decor layer is worn off in an area of at least one square centimetre on one panel and to be visible from a standing position.
-The defect could not be noticed prior to installation of the floor.
-The defect of abrasion is reported to Symmetric Interior Design by the user or agent in written form within 30 days after it has been noticed.-The written complaint has to be accompanied by the order confirmation that the user/agent received from Symmetric Laminated HDF for the product in question.
- Symmetric Laminated HDF (Architect Collections) is allowed to check the said-to-be-defective floor on site.
Within the scope of this warranty, Symmetric Laminated HDF has the option to:
- Repair the defective floor at no charge, or
-Reimburse the current value*, or- Repair the defective floor at no charge, or
-Deliver to the original point of sales any replacement material up to the current value of the defective floor.
-If the identical decor is not available, a suitable replacement will be delivered.
-This warranty covers a replacement of the affected material only, it does not cover associated labour costs or any other related extra costs.
The current value is the original price, minus 5% for every 6 month period elapsed since the purchase of the floor. Any warranty claims accepted do not prolong the total warranty period counted from the date of the purchase.wAny claims of liability arising from this warranty cease to be valid if not reported within 6 months after the defect of abrasion was noticed respectively would have to be noticed by the dealer.
Thank you for choosing our product and enjoy its benefits!!
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